Testimonials


Their motto is making "it real"- and they do.
No spin, both Gill and Trent were a pleasure to deal with. In a tough market they both went that extra distance to get me a great outcome.
 
Malcolm Chandler

Gill was so attentive and always available to answer any of our queries, she was personable and friendly and a pleasure to deal with, she couldn't do enough to help us.

All the best and good luck!

Shayne Mullens


I have done business with Gill and found her to definitely be the Mosman Park specialist in her area.  She is tenacious and works very hard for her clients. I have used Gill to purchase and to sell and found at both ends of the sale for her to be diligent for both parties, an attribute that is not found in all agents.  She is also a great community leader within her area ensuring they are all taken care of by the Council and in the matters of safety.  She is fearless and not afraid to speak out when looking after her neighbourhood.

Jenna Ledgerwood


I have sold another property recently through another agent so can quite clearly see the difference with Gill. Right from the start she was determined to sell the property.  She sold herself to me first against cometing and cheaper agencies; then built a strong relationshipwith me before the property even hit the market. She gave helpful advice during the pre-sale renovation and ensured we were aware of the sales techniques she had in mind.  Some of these were quite innovative and showed she was really thinking about how to sell rather than hoping the advertising attracted a walk-in with cash who may happen to buy my place.

Gill and Trent Vivian used sophisticated marketing techniques but more than that, Gill used good old fashioned charm, persuasion, contacts and sheer hard slog.  I'm a sales manager and train sales teams; but Gill is one of the best I've seen.  She sold a difficult property in a difficult market at an excellent price, within a matter of a few weeks from when the property was listed.

This was completely different to the horrible experience I had with the other agent, who simply told us to drop the proce month by month and finally pushed us to take a ridiculously low offer- it turned out she was off on a nice holiday to Europe and wanted to get this off her books and the money through before she went.

I have another 2 properties to sell and although they are in suburbs Gill does not normally cover, I will definitely use Gill and Trent to sell those properties for me.

Vanessa Weigall


Our recent experience with Kyle Peters re:- the sale of our property in Dalkeith has been very positive.  Although the housing market was somewhat difficult, Kyle was always patient, enthusiastic and diligent in his dealings with us and possible buyers.

Kyle is a very personable, caring and well mannered person with great work ethics.  His genuine approach was evident through the sale process and the tidying up of all the relevant issues to the satisfaction of both we, the vendors and the purchasers.

We would have no hesitation in recommending Kyle’s services to our friends if contemplating the sale or purchase of a property.

Edward Nettleton & Beatrice McCarthy


After 78 years of ownership and two generations of family living, my wife and I decided to downsize and sell our home in Minora Rd Dalkeith.

We purchased an apartment through Kyle Peters of Vivians Residential and we were so impressed with his genuine and caring service we decided to list our Dalkeith home with him.
 
Kyle’s professional approach to listing and marketing our home had it under offer within two weeks and his follow up and attention to detail through the whole process has made what we thought could be a difficult time very easy.
 
We can thoroughly recommend Kyle and his team at Vivians Residential to anyone thinking of selling their home.
 

Brian & Dellys Pilington


 
I just wanted to send a quick email to thank you for the good work you have provided us with the sale of this property.
 
As you know we had this property listed with another agent for 4 months without success before we got in contact with you.
 
Your superior knowledge of the target market for our home, coupled with your marketing techniques and your diligent application secured us an offer prior to the 1st home open, an offer that was quickly converted into an unconditional offer and prompt settlement.
 
Both Beverley and I were more than completely satisfied with the price achieved for the sale and the whole process of dealing with you was a pleasure. All the best for the future.
 
Rob Romberg


I just wanted to express our thanks for the recent sale and settlement of our property in White Gum Valley.

We thought your outstanding efforts on the last home you sold for us would be difficult to repeat, but low and behold you did it again!
 
A great offer presented prior to the first home open, again was quickly converted to an unconditional offer and quick settlement.
 
As a small property developer, it is essential for us to have our projects sold quickly and efficiently and at the right price, and we will have no hesitation in getting in contact with you to help us in the future. I only wish we had more homes available now!
 
Rob Romberg


 
As we are nearing settlement, I wanted to take this opportunity to thank you for your support in the purchase of my new home in White Gum Valley. 
 
You have made my buying experience so easy and enjoyable by consistently providing a level of service that exceeded any expectation I had.  Your genuine and friendly nature has made every step of the process proceed without issue, and you have shown integrity to me as a buyer and to Rob as the seller all the way through.
 
I would have no hesitation in recommending you, and Vivian’s Residential, to my friends and family, whether they are looking to sell or purchase a property.
 
Wishing you and your team every success – remember if you think you can, or you think you can’t, either way you’re going to be right.
 
Carmen
 

Dear Gill and of course, 'Team Vivian'

Where do I begin! Firstly, I guess we should thank Keaton for introducing you to Justin and I.  

From the initial get-together to the settlement of our home, your hard work and committment to our home and block of land has been sincerely appreciated.

It's not easy to find a 'good' agent but Gill you exceeded our expectations.  Words cannot describe the service we have been given by you and your team and from that we are ever so grateful.

Not only are you a fantastic Real Estate Agent, you have become a good friend and look forward to working together in the future, and on our next home, a bargain!!

Kindest regards

Justin & Natasha McLarty


We were very pleased with the result Trent and Gill achieved on the sale of our property. I was impressed with the dedication, hard work and friendly approach of Trent, Gill and Kim and was thankful for their constant communication throughout the process.

Trent advised us to invest in our property with Gaer’s premium package, which included video and photography and we are glad we did. It showcased our home beautifully and was executed professionally which resulted in good home opens.

The communication after each home open and inspection was fantastic and kept us informed throughout the process with weekly reports and phone calls.

Trent and Gill were available at any time to assist with questions or to lend a friendly ear when you were stressed.

 I would highly recommend Vivian’s Residential to assist with the process of selling your home. It is handled with care, professionalism and understanding and they get great results.

Thank you

Eugenie and Clyde Tuite


Hi Gill,

We just wanted to say thanks to you, Trent and Kim for your professional support in selling our home in Wellington Street, Mosman Park.

We appreciated the fact that you: - Listened to what we wanted - Gave us good advice through the sale process - Kept us informed regularly, so we knew what was happening - Completed the sale on a timescale that matched our needs.

All in all, we were very happy with the support that we received from you and the Vivian’s team. We would have no hesitation about recommending you to anyone who was planning to sell strata property in the western suburbs.

Regards and best wishes for Christmas and the New Year,

Keith and Susan Hall


'Gill provided efficient service and sold our property in a very short time frame. We were extremely pleased.'

Caroline B.


I was recommended by a friend to use Gill from Vivian's Residential, and boy what a good move that was.... I was most impressed right from the start by her professionalism and friendly approach. She took the time to find out exactly what I wanted and she was brilliant at following through.

Gill did her utmost to help me sell my property (even watered my garden when I went away during a heatwave). Her sense of humour made dealing with a pleasure, as it can at times be super stressful selling a home.

She always made herself available at any time of day or evening, which meant that any questions or concerns I had were answered straightaway.

It was a pleasure to do business with not only Gill, but her entire team who were courteous and efficient at all times.

Thank you to you all at Vivian's Real Estate.

Ros Ryan


We recently sold our house with Gill from Vivian's Residential and could not be happier with the outcome!

Gill is an honest, trustworthy and competent real estate agent who makes you feel that you are her top priority at all times.

Nothing was ever too much trouble for Gill and her team. Requests were dealt with quickly and professionally. Gill's foremost skill, we believe, is in her appreciation of the stress associated with selling your home and her excellent communication skills which she uses to reduce this.

After every Home Open, a detailed summary was left in our home so we knew immediately how many people had been through and were not left waiting several days for information. Such a thoughtful way to deal with clients! Of course, a more detailed email was received on Monday as well as information about follow-up contact which had been made by Gill and her team.

In addition, Gill regularly contacted us after-hours to discuss options and explain real estate jargon. Her friendly manner made the sometimes stressful activity of buying and selling much more pleasant.

We have dealt with many real estate agents both in Mosman Park and elsewhere in Perth and would thoroughly recommend Vivian's to those who are looking for an understanding, stress-free real estate experience.

Fiona & Michael Blair


Dear Gill,

Just have to say how pleased we are with your outstanding efforts with the sale of our Unit in Wellington Street.

I cannot express loudly enough my pleasure with the manner in which we were dealt with and most importantly the sale of our property.

This was a wonderful outcome for us. From working through the advertising that was required, to the information updates, everything was handled in a professional manner.

I have no hesitation in recommending Vivian's as the only agency with real knowledge of what the market is doing in our neighbourhood.

Wishing you every success for the future.

Jenna Ledgerwood


Gill Vivian-Director/Sales Manager-Vivian's Residential

I first met Gill Vivian in November 2005 as I asked my father to contact three real estate agents to sell our home in Mosman Park and found Gill to be genuine and honest.

My father decided Gill was the right person to deal with and introduced me to her. On first meeting Gill I found her to be friendly and easy to approach, listening to our requirements and needs. Gill demonstrated great patience dealing with us as we are both deaf and communicate in sign language. I found Gill to be a hard working supportive person, very motivated in her job and felt proud to have her selling our home. She also helped us buy our new home in Coogee which we sold again in 2011 due to a divorce. The market was tough at the time and Gill worked extremely hard to sell it with home opens every Sunday for 8 months. During the 8 months Gill was also happy to support me looking at properties in Spearwood and Hamilton Hill area. I have now done 4 transactions with Gill in total, as she helped me to purchase my current home - a 2 bedroom unit in Mosman Park which I was unsure about at first! The good thing is Gill never pushed me to buy this unit and just got to like the unit when I saw it empty.

Gill went out of her way and referred me to a renovating business and oversaw the renovations being carried out while I was away overseas. I was able to contact Gill anytime is I had and queries or concerns. She would always keep me updated with what was happening with the property and always wrote a note after each home open and found her to be trust worthy. I would fully recommend and be happy to refer Gill Vivian to all my friend, family and clients if they require a good real estate agent as I have every confidence that she would look after them as she is very straight forward, professional, highly skilled and has great knowledge and experience within the property market. I still keep in regular contact with Gill to the day if ever her beloved West Cost Eagles had to play my Freo Dockers in a grand final!

Jenny Pupich


'I got a thrill' when Gill sold my mother's villa at the first home open.

Gill said she would sell the property in two weeks and she did!

At our first meeting I was so impressed with the marketing plan Gill presented. We are very happy with Gill's expertise and results and I'm sure the buyers are happy too.

Gill and Trent are a great team and evidence shows they produce the best results making everyone happy.

Judy Spyvee


Gill,

Thank you very much for the quick tour. I won’t be going anywhere else, as I am sold on the Mosman Park area for small apartments and your Agency looks by far the most competent in this area.

David


Julie B,

What can I say? Where do I start?

The selling experience can be a bit daunting but when you find an Agent like Julie it becomes a breeze.

Right from the get go Julie was professional but made us feel at ease. We knew Julie, (initially accompanied by Gill) really knew their stuff in regards to pricing, the area and what to expect from prospective buyers, Julie was faced with some tight situations in regards to initial sign up and offers and acceptance from both parties, she kept cool calm and collected through it all ending in a terrific (better than I expected) result for us!

Julie has now become a great friend and I would have no hesitation in recommending Julie and Vivian’s for any real estate needs.

Kerry Watson


Dear Julie,

Thank you so much for organising the sale of our property, you are a champ, stayed cool, calm and collected in some tight situations and got a brilliant result!

Kerry, Peter & Family


 

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